Where to get help?

For detailed information and other general inquiries, please visit our Contacts & Travel page.

Want to reach a specific member of the science staff? Visit our Scientific Staff page.

NOIRLab

Communication with the user community ([email protected])

CSDC

User support ([email protected])

Antares ([email protected])

Astro Data Archive ([email protected])

Astro Data Lab ([email protected])

Proposal help and Time Allocation Committee ([email protected])<\h5>

US National Gemini Office ([email protected])

Gemini

Use Gemini’s helpdesk for questions on any aspect of Gemini's observing and instrumentation.

US NGO Portal has information for the entire International Gemini Community.

International community members are encouraged to reach their National Gemini Office.

Phase I Tool (PIT) help pages.

Observing Tool (OT) help pages.

Data reduction support, including the Gemini Data Reduction Forum.

Other queries: [email protected].

MSO

CTIO

Director's office ([email protected])

Cerro Tololo Visiting Astronomers Support ([email protected])

DECam ([email protected])

COSMOS ([email protected])

SOAR Goodman spectrograph ([email protected])

SOAR IFU Spectrograph (SIFS) ([email protected])

SOAR TSpec IR spectrograph ([email protected])

SOAR Imager (SOI) ([email protected])

SOAR Adaptive Optics Module (SAM) ([email protected])

SOAR SPARTAN IR imager ([email protected])

KPNO

Kitt Peak user support ([email protected])

WIYN user support ([email protected])

Staff contacts for telescope and instrument questions

Rubin Observatory

Rubin Community forum

User support ([email protected])